Shipping policy
Shipping Policy for Fleur Forever
Processing Times
- Handmade with Care: Each crochet flower is crafted with love and attention to detail. Orders typically take 1-2 business days to process before shipping.
- Custom Orders: Please allow 3-5 business days for customized bouquets, as these require additional time to create.
Shipping Rates and Delivery Times
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Domestic Shipping (United States):
- Standard Shipping: $6.99 (Delivery in 5-7 business days).
- Expedited Shipping: $15.99 (Delivery in 2-3 business days).
- Free Shipping: Available for orders over $90.
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International Shipping:
- Rates vary by destination and will be calculated at checkout.
- Delivery times range from 10-20 business days, depending on the location.
- Customs fees, taxes, and duties are the responsibility of the customer.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor its progress.
Shipping Policies
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Packaging:
- We use eco-friendly, recyclable materials to align with our commitment to sustainability.
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Incorrect Addresses:
- Please ensure your shipping address is accurate. Fleur Forever is not responsible for delays or losses due to incorrect addresses.
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Lost or Damaged Items:
- If your package is lost or arrives damaged, please contact us at info@fleurforever.com within 7 days of delivery. We will work to resolve the issue with a replacement or refund.
Returns and Exchanges
- For information on returns or exchanges, please refer to our [Return Policy](link to return policy).
Thank you for choosing Crochet Blooms Boutique! We are committed to ensuring your order arrives safely and promptly. If you have any questions, please contact us at info@fleurforever.com.